Unlicensed Contractor Crackdown

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BBB and DBPR provide resources to protect Flordians from unlicensed activity scams

TALLAHASSEE, Fla. – As part of Unlicensed Activity Awareness Week June 15 – 19, the Better Business Bureau (BBB) and the Florida Department of Business and Professional Regulation (DBPR) are reminding Floridians to thoroughly research professionals and businesses prior to hiring and to report suspected unlicensed individuals. Unlicensed activity is against the law, and BBB and DBPR take unlicensed activity very seriously because it threatens the safety of Florida’s consumers as well as takes away business from licensed professionals throughout the state.

Unlicensed activity occurs when an individual offers to perform or performs services that require a state license and the individual does not hold the required license. Florida law sets specific rules and guidelines for obtaining professional licensure, and the people who have met these requirements are held to professional standards.

“Choosing the right professional, a licensed professional, is one of the most essential aspects when deciding which business you choose,” said Karen Nalven, President of BBB Serving West Florida.  “Hiring an unqualified, unlicensed professional can lead to many headaches and lost money.  Don’t be a victim!  Hire a licensed professional!”

“Unlicensed individuals often target the elderly and other vulnerable people with high-pressure sales tactics,” said DBPR Secretary Ken Lawson. “They also may lack the proper qualifications, perform substandard work or neglect to finish a project. The best way to avoid becoming the victim of an unlicensed activity scam is to verify licenses and check references before you hire a professional.”

Both BBB and DBPR have online resources to educate consumers on how to report unlicensed activity.

  • BBB provides information on how to find properly licensed professionals, including an easy to use checklist.  Resources to help businesses build trust in the marketplace are also available at www.bbb.org/west-florida/licensing
  • Consumers can verify professional licenses that fall under DBPR’s jurisdiction online at www.myfloridalicense.com, by calling (850) 487-1395 or by downloading the free DBPR Mobile app through iTunes or the Google Play store.
  • Information on services requiring a state professional license from DBPR and how to report suspected unlicensed activity is available at www.myfloridalicense.com/dbpr/reg/UnlicensedActivity.html.
  • Consumers can submit complaints of unlicensed activity with descriptions and pictures using the “Report Unlicensed Activity” feature of the DBPR Mobile app. To learn more about reporting unlicensed activity to DBPR, consumers can watch the how-to video at https://www.youtube.com/watch?v=x2MWba_rU_M.

https://youtu.be/GYlHIg38Hsg